Co-create Value through Data Driven Design and Innovation Services.

Continuous Innovation is an essential process for organisations seeking competitive advantage and staying ahead of industry change and disruption. The innovation challenge requires specialist people to work alongside the SMEs already in your organisation. The challenge will often reimagine existing business structures, processes and IT siloes. Modern design frameworks combine business needs with user and customer insights and experiences. However, organisations using data to drive design and ideation are more likely to unlock value and achieve better-performing business outcomes.
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Maximise IT's design services combines capability, experience and technology to realise your innovation advantage.

Our collaborative approach brings together your business SME’s, system users and customers with Maximise ITs research, business analysts, designers, data and solution architects and engineers. We use design thinking techniques to facilitate ideation and technical exploitation accelerating the time from post-it to proof of concept and beyond.

Our Smart Technology enables rapid innovation. We access more of your IT systems and data sources making your data available through the SmartDatastore. Our SmartBuild framework allows our team to rapidly build UI’s, system features and business processes at pace. Our goal is to demonstrate value in each design sprint helping organisations to prioritise and focus forward investment.

Key Technology Components:

    Empowers organizations to build new products and services and experiment using managed data from across their enterprise. This flexible and scalable solution enables rapid prototyping, testing, and deployment, enabling businesses to stay ahead of the curve and adapt to changing market demands.
    Extracts and converts unstructured data into structured data on strategic cloud infrastructure. By centralizing and organizing data assets, organizations can foster experimentation, accelerate new product development, and facilitate third-party integration via Open APIs, unlocking new possibilities for innovation and collaboration.

Why Choose SmartBuild and SmartDatastore:

Our Collaborative Approach to Innovation

  • Bring together cross functional business teams
  • Combine user and customer research and insights
  • Co-explore pain points and opportunities
  • Facilitate co-ideation sessions and prioritise high value concepts
  • Build, test, learn and improve
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Data Integration

  • Extend accessibility of data across your entire business
  • Access data from legacy applications and mainframe infrastructure
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Empowering Innovation

  • Bring all your business data into an accessible datastore
  • Run analytics and identify patterns in your data
  • Create customer insights to enhance and improve experience
  • Develop automation and AI solutions
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Time to Value

  • Leverage the tools, technology and people to accelerate innovation
  • Track record building PoC in weeks
  • Rapid development through Beta to production
  • CI/CD delivery model to ensure your products and services are continuously being improved
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Our Collaborative Approach to Innovation

    Our unique approach to innovation centres on fostering close collaboration between your domain experts and customers, our cutting-edge technology, and our team of experienced SMEs. This collaborative environment enables us to:
  • Identify hidden insights: By bringing together diverse perspectives and expertise, we can uncover hidden patterns and trends in your data that would otherwise remain invisible.
  • Explore new product and service opportunities: With a deep understanding of your customers' needs and a keen eye for market trends, we can help you identify and develop innovative products and services that meet the evolving demands of your target market.
  • Accelerate innovation cycles: Our collaborative approach streamlines the innovation process, enabling you to bring groundbreaking products and services to market faster.

Harnessing the Power of Data

    Data is the fuel that drives innovation. We believe that by bringing together more of your data from disparate sources, we can provide you with a comprehensive understanding of your business and your customers. This holistic view enables us to:
  • Make informed decisions: Data-driven insights empower you to make informed decisions that align with your strategic goals and objectives.
  • Predict customer behavior: By analyzing customer data, we can gain valuable insights into their preferences, behaviors, and needs, allowing you to anticipate their future actions and tailor your products and services accordingly.
  • Optimize operations: Data-driven insights can also help you optimize your operations, reduce costs, and improve efficiency.
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Empowering Your Innovation Journey

    Partner with Maximise IT and embark on a transformative journey of rapid, data-driven innovation. Our collaborative approach, coupled with our expertise in data analytics and technology, will empower you to:
  • Unleash the creativity and knowledge of your domain experts and customers
  • Harness the power of data to uncover hidden insights and drive innovation
  • Bring groundbreaking products and services to market faster
  • Gain a competitive edge in today's dynamic marketplace
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Enhancing Efficiency and Customer Experience at a Leading UK Building Society

One of the UK’s largest building societies received high mortgage applications due to a reduction in interest rates and UK Stamp Duty. The building society had evolved a highly manual mortgage application process, consuming time and effort to process complex applications where personal customer circumstances needed to be evaluated, and credit risks carefully managed, all under the scrutiny of the regulator. When the mortgage team tried to scale the process the number of errors increased, and processes were inefficient and slow resulting in poor customer experience and impacting KPI figures for the business area.


Maximise IT worked closely with the business conducting a discovery and design process that set out to accurately map the end-to-end mortgage process. We analysed the day-to-day experiences of the mortgage case handlers, each navigating 15 application stages. Our technical team reviewed underlying IT systems looking for blockers and improvement opportunities. Our data team mapped location, dependency and data flow all feeding into a time based visualisation of the mortgage process.


In a series of collaborative workshops, we co-designed and developed a PoC that demonstrated a 60% increase in operational efficiency, improved customer experience and provided a forward solution to manage increased mortgage application demand. In addition, customer data was made accessible to other business areas facilitating appropriate cross-selling of additional products and services.

Insights

December 19, 2023
Carbon Capture

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Intelligent Automated & Integrated Claims Compensation System

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Interested? Get in touch to find out how we can support your business.

Contact us today to schedule a personalised demo and discover how Maximise IT can help you achieve your innovation goals.